Cadillac SRX Problems: 12 Most-Common Issues (Explained)

The Cadillac SRX is a popular luxury SUV that has been on the market for over a decade. While it has many desirable features, it is not immune to problems.

Car owners have reported various issues with the Cadillac SRX, ranging from transmission problems to electrical issues.

This article will provide an overview of the most common problems associated with the Cadillac SRX.

One of the most common problems reported by Cadillac SRX owners is transmission issues. Symptoms of transmission problems include shifting delays, grinding or jumping during acceleration, and burning smells or whistling sounds coming from under the hood.

Other issues include electrical problems, such as malfunctioning lights and faulty sensors.

These issues can be frustrating and costly to repair, which is why it is important to be aware of them before purchasing a Cadillac SRX.

The Main Problems

The Cadillac SRX is a luxury midsize SUV that has been popular among families for many years. However, like any other car, it has its fair share of problems.

Here are the main issues that Cadillac SRX owners have experienced:

Transmission Problems

The Cadillac SRX has been plagued by transmission problems. Symptoms include shifting delays, grinding or jumping during acceleration, the car shaking at any speed, or a burning smell or whistling sounds coming from under the hood.

These problems are most common in the 2010-2015 models.

Check here what Cadillac SRX years are good and which to stay away from.

Cadillac issued a recall for these models under number 14V571000.

Model Year Problem
2010-2015 Transmission problems

Suspension Problems

Another common issue with the Cadillac SRX is suspension problems.

All 2010-2016 models have had problems with their suspension. The most commonly heard complaint is vibration from the back of the car, whereas rattling and knocking sounds and a stability warning message are other clues to what’s happening.

Cadillac issued a recall for the 2010-2015 model years at the end of 2014 under number 14V571000.

Model Year Problem
2010-2016 Suspension problems

CUE Screen Problems

The CUE infotainment system found in most 2013-2018 Cadillac SRX vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

This problem is most common in the 2013-2018 models.

Model Year Problem
2013-2018 CUE screen problems

Other Smaller Problems

The Cadillac SRX has some other smaller problems that owners have reported. These include:

  • Problems with the rear liftgate not opening or closing properly
  • Issues with the power liftgate not working at all
  • Problems with the air conditioning not blowing cold air or failing to work altogether
  • Issues with the windshield wipers not working properly or failing to turn off
  • Noises coming from the suspension or steering system
  • Problems with the infotainment system, including the screen freezing or going blank
  • Issues with the power steering, including stiffness or failure to work
  • Problems with the fuel system, including fuel leaks or difficulty starting the vehicle
  • Issues with the brakes, including squeaking or grinding noises or failure to work properly
  • Problems with the transmission, including shifting issues or failure to engage

While these problems may not be as serious as some of the larger issues with the Cadillac SRX, they can still be frustrating for owners to deal with.

It’s important for owners to stay vigilant and address any problems with their vehicle as soon as they arise in order to prevent further damage or safety concerns.

General Pros and Cons with the Models

The Cadillac SRX has been a popular choice for those looking for a luxury compact SUV.

While there are some common problems that have been reported with this model, there are also some benefits to owning one.


  • The SRX has a stylish design that is both modern and elegant.
  • It is a comfortable ride with a quiet cabin that makes for a relaxing driving experience.
  • Many drivers appreciate the advanced safety features that come standard, such as antilock disc brakes, stability and traction control, and front side airbags.
  • The SRX has plenty of features that make it a luxurious ride, such as heated seats, a panoramic sunroof, and a premium sound system.


  • Some drivers have reported issues with the transmission, including slipping and jerking while shifting.
  • There have been complaints about the electrical system, particularly with the infotainment system and the power liftgate.
  • Owners have also reported problems with the sunroof, including leaks and malfunctions.
  • The fuel economy is not as good as some of its competitors, and the ride can feel bumpy on rough roads.

While the Cadillac SRX has its issues, it is still a popular choice for those looking for a luxury compact SUV. It offers a comfortable and stylish ride with advanced safety features and luxurious amenities.

However, potential buyers should be aware of the reported problems and do their research before making a purchase.

What’s the Resale Value?

When it comes to buying a car, resale value is an important factor to consider. The Cadillac SRX has a reputation for holding its value relatively well, but it’s important to note that the resale value can vary based on a number of factors, such as the vehicle’s condition, mileage, and location.

According to Edmunds, the average resale value of a 2016 Cadillac SRX ranges from $12,382 to $23,269, depending on the trim level and options.

However, it’s worth noting that these prices are based on vehicles in “clean” condition with approximately 12,000 miles per year.

Here are some examples of used Cadillac SRX prices:

Model Year Mileage Price Depreciation
2016 30,000 $18,500 35%
2015 50,000 $14,000 42%
2014 70,000 $10,000 50%

As you can see, the depreciation rate for the Cadillac SRX is relatively high, with the vehicle losing approximately 35-50% of its value after just a few years of use.

However, this is not uncommon for luxury SUVs, and the SRX still holds its value better than some of its competitors.

Overall, if you’re considering purchasing a used Cadillac SRX, it’s important to do your research and factor in the vehicle’s condition, mileage, and location when determining its resale value.

What Do the Reviews Say?

When it comes to the Cadillac SRX, there are mixed reviews from authoritative automotive sites. Some praise its handling and style, while others criticize its reliability and transmission problems.

According to Consumer Reports, the redesigned 2010 SRX emerged as an agile and sporty contender with a well-trimmed interior and a lot of style.

However, they noted significant problems with the car’s electronics and transmission, leading to a low reliability rating.

“Cadillac’s SRX luxury SUV’s handling is fairly agile and its ride balances tautness with suppleness.”

Consumer Reports

In contrast, REREV noted that the Cadillac SRX has transmission problems, including shifting delays, grinding or jumping during acceleration, and a burning smell or whistling sounds coming from under the hood.

They caution potential buyers to avoid certain model years due to these issues.

“The Cadillac SRX has transmission problems, and it’s an obvious type of car problem.”



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